Terms of service

Terms of Service – A Chef & Her Dogs LLC Last updated: October 29, 2025

Welcome to A Chef & Her Dogs LLC. By accessing or purchasing from our store, you agree to the following terms. We believe in transparency, trust, and tail-wagging joy.

1. Overview A Chef & Her Dogs LLC is a South Carolina-based business offering handmade, small-batch dog treats crafted with care and intention. All products are sold for retail use within the United States.

2. Eligibility You must be at least 18 years old or have parental consent to place an order. By using our site, you confirm that you meet this requirement.

3. Product Information Our treats are made in small batches using lean cuts and intentional prep rituals. Variations in shape, color, or texture are natural and part of the handmade charm.

4. Sales Finality Due to the perishable nature of our products, all sales are final. If your order arrives damaged or incorrect, please contact us within 48 hours at achefandherdogs@gmail.com with your order number and photos. We’ll make it right with a replacement or refund, depending on the situation.

5. Shipping & Fulfillment Orders typically ship within 3–5 business days. We are not responsible for delays caused by carriers, weather, or other external factors. Tracking information will be provided when available.

6. Limitation of Liability Our treats are intended as supplemental snacks and should not replace a balanced diet. We are not liable for any adverse reactions. Please review ingredients carefully and consult your veterinarian if your dog has allergies or sensitivities.

7. Intellectual Property All content, branding, and product names are the property of A Chef & Her Dogs LLC. You may not reproduce or use them without written permission.

8. Contact For questions, concerns, or tail wags, email us at achefandherdogs@gmail.com.